Service Update: Oceans Cloud Authentication

All client accounts will be migrated to Oceans Cloud Single-Sign On in the week beginning 5th Feb. There should be no downtime to any services as this change goes live.

This change will allow you to use a single username and password combination for all solutions that your administration uses including Vessel HQ, Seafarer HQ and Oceans Education. The only visible change that you will see is how you login to your services.

New Login Experience

Here's a short video showing how the new login experience will work.

<iframe width="480" height="270" src="https://www.youtube.com/embed/DHTz-YRa-jg?ecver=1" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe>

As part of Oceans HQ's on-going commitment to delivering exceptional service, our teams have been working hard behind the scenes over the past few weeks on this significant improvement. Clients will no longer need to juggle multiple logins; instead use a single account to gain access to all of your active services across our platform.

Notes for existing clients

Once your account has been migrated, you will receive an email confirming the migration has been successful. You will then receive an additional email with a link to confirm your account and configure your password. You will need to click the link in the "Configure Your Password" email to be able to login to your services.

If you have any issues logging in after this change goes live, please submit a support request at the earliest opportunity.

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